Privacy policy
The website queer.growing.support is run by Maya Wohlgemuth. More information about me in the section About me or in the imprint. This is the privacy policy that explains how we handle your data.
Data Protection Officer:
Maya Wohlgemuth
0787147234
beratung@queer.growing.support
General
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DPA), every person is entitled to protection of his or her privacy as well as protection against misuse of his or her personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
In cooperation with our hosting providers, we strive to protect the databases as much as possible from unauthorized access, loss, misuse or falsification.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of the data against access by third parties is not possible.
By using this website, you consent to the collection, processing and use of data as described below. In principle, this website can be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be disclosed to third parties without your express consent.
Processing of personal data
Personal data is any information relating to an identified or identifiable individual. A data subject is a person about whom personal data are processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, acquisition, deletion, retention, modification, destruction and use of personal data.
We process personal data in accordance with Swiss data protection law. If and to the extent that the EU GDPR is applicable, we also process personal data on the following legal bases in connection with Art. 6 (1) GDPR:
lit. a) Processing of personal data with the consent of the data subject.
lit. b) processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures.
lit. c) processing of personal data for compliance with a legal obligation to which we are subject under applicable EU law or the applicable law of a country in which the GDPR applies in whole or in part.
lit. d) processing of personal data for the purpose of protecting the vital interests of the data subject or another natural person.
lit. f) processing of personal data to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject override these. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for the duration required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.
Cookies
This website uses cookies. These are small text files that enable specific information related to the user to be stored on the user’s terminal device while the user is using the website. Cookies make it possible in particular to determine the frequency of use and the number of users of the pages, to analyze behavioral patterns of page use, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when you visit the site again. If you do not wish to do so, you should set your Internet browser to refuse to accept cookies.
A general objection to the use of cookies for online marketing purposes can be declared for a large number of the services, especially for tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case not all functions of this online offer can be used.
SSL/TLS encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser address bar changes from “”http://”” to “”https://”” and by the lock symbol in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Server log files
The provider of this website (cyon, based in Basel) automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.
Third party services
This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube to embed videos.
These services of the American Google LLC use, among other things, cookies, whereby data is transferred to Google in the USA, whereby we assume that no personal tracking takes place in this context solely through the use of our website.
Google has committed to providing adequate data protection in accordance with the U.S.-European Privacy Shield and the U.S.-Swiss Privacy Shield.
For more information, see Google’s privacy policy.
Newsletter
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No other data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
After you have given your consent to the storage of the data, the e-mail address as well as their use for sending the newsletter, you can revoke this consent at any time, for example via the “unsubscribe link” in the newsletter.
Rights of the data subject
Right to confirmation
Every data subject has the right to obtain confirmation from the operator of the website as to whether personal data concerning him or her are being processed. If you wish to exercise this right of confirmation, you may contact the Data Protection Officer at any time.
Right to information
Any person affected by the processing of personal data has the right to obtain from the operator of this website at any time and free of charge information about the data stored about him or her and a copy of this information. In addition, information may be provided about the following, if applicable: The purposes of the processingCategories of personal data processedRecipients to whom the personal data have been or will be disclosedIf possible, the planned duration of the storage of the personal data or, if this is not possible, the criteria for determining this durationThe existence of a right to rectification or erasure of the personal data concerning them or to restriction of processing by the controller or a right to object to such processingThe existence of a right of appeal to a supervisory authorityIf the personal data are not collected from the data subject: Any available information about the origin of the data.
In addition, the data subject has the right to be informed whether personal data have been transferred to a third country or to an international organization. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards in connection with the transfer.
If you wish to exercise this right to information, you can contact our data protection officer at any time.
Right to rectification
Any person concerned by the processing of personal data has the right to obtain the rectification without delay of inaccurate personal data concerning him or her. In addition, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – also by means of a supplementary declaration.
If you wish to exercise this right of rectification, you may contact our data protection officer at any time.
Right to erasure (right to be forgotten)
Any person concerned by the processing of personal data has the right to obtain from the controller of this website the erasure without delay of personal data concerning him or her, where one of the following reasons applies and the processing is no longer necessary:
- The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
- The data subject revokes the consent on which the processing was based and there is no other legal basis for the processing
- The data subject objects to the processing on grounds relating to his or her particular situation and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in the case of direct marketing and related profiling
- The personal data have been processed unlawfully
- The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject
- The personal data have been collected in relation to information society services offered directly to a child
If one of the above reasons applies and you wish to arrange for the deletion of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will arrange for the deletion request to be complied with immediately.
Right to restriction of processing
Any person concerned by the processing of personal data has the right to obtain from the controller of this website the restriction of processing if one of the following conditions is met:
- The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data
- The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data
- The controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the assertion, The data subject has objected to the processing on grounds relating to his or her particular situation and it is not yet clear whether the legitimate interests of the controller override those of the data subject
If one of the aforementioned conditions is met, you can contact our data protection officer at any time to request the restriction of the processing of personal data from the operator of this website. The data protection officer of this website will arrange the restriction of the processing.
Right to data portability
Any person concerned by the processing of personal data has the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format. In addition, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller, where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.
To exercise the right to data portability, you may at any time contact the data protection officer designated by the operator of this website.
Right of objection
Any person concerned by the processing of personal data has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her.
The operator of this website will no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defense of legal claims.
To exercise your right to object, you can contact the data protection officer of this website directly.
Right to revoke consent under data protection law
Every person affected by the processing of personal data has the right to revoke a given consent to the processing of personal data at any time.
If you wish to exercise your right to withdraw consent, you can contact our data protection officer at any time.
Objection mail
The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information materials is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Paid services
For the provision of chargeable services, we request further data, such as payment data, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.
Google Maps
This website uses the offer of Google Maps. This allows us to display interactive maps directly on the website and enable you to comfortably use the map function. By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data is directly assigned to your account. If you do not want the assignment to your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the provision of tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right. For more information on the purpose and scope of data collection and processing by Google, as well as further information on your rights in this regard and settings options for protecting your privacy, please visit: www.google.de/intl/de/policies/privacy.
Google Ads
This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Ads clients’ websites. The information obtained using the conversion cookie is used to generate conversion statistics for Ads customers who have opted in to conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that can be used to personally identify users.
If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose – for example, by selecting a browser setting that generally disables the automatic setting of cookies, or by setting your browser to block cookies from the domain “googleleadservices.com”.
Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be collected. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller of the data processing on this website is located outside the European Economic Area or Switzerland, the data processing of Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “”Google””.
The statistics obtained enable us to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows, using a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My data”, “Personal data”.
The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. We would like to point out that on this website Google Analytics has been extended by the code “”_anonymizeIp();”” to ensure anonymized collection of IP addresses. This means that IP addresses are processed in shortened form so that they cannot be associated with a specific person. If the data collected about you can be assigned to a person, this will be ruled out immediately and the personal data will be deleted immediately.
Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. For the exceptional cases where personal data is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Disable Google Analytics.
In addition, you can also prevent the use of Google Analytics by clicking on this link: Disable Google Analytics. This saves a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that when you delete all cookies on your terminal device, these opt-out cookies are also deleted, i.e. you must set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/end device and must therefore be activated separately for each browser, computer or other end device.
Google WebFonts
This website uses so-called web fonts provided by Google for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into its browser cache to display text and fonts correctly. If your browser does not support web fonts, a default font from your computer is used.
For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google’s privacy policy: https://www.google.com/policies/privacy/
This website uses functions of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . When you visit our pages with Facebook plugins, a connection is established between your browser and the Facebook servers. Data is already transmitted to Facebook in the process. If you have a Facebook account, this data can be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or the clicking of a “Like” or “Share” button, are also forwarded to Facebook. To learn more, visit https://de-de.facebook.com/about/privacy.
Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages on your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please see the privacy policy of Instagram: http://instagram.com/about/legal/privacy/
External payment service providers
This website uses external payment service providers through whose platforms users and we can conduct payment transactions. This via the following providers:
Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
Stripe (https://stripe.com/ch/privacy)
In the context of contract fulfillment, we use the payment service providers on the basis of the Swiss Data Protection Ordinance and, where necessary, Art. 6 para. 1 lit. b. EU-DSGVO. In addition, we use external payment service providers on the basis of our legitimate interests under the Swiss Data Protection Ordinance and, where necessary, Art. 6 para. 1 lit. f. EU-DSGVO in order to offer our users effective and secure payment options.
The data processed by payment service providers includes inventory data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, sum and recipient-related information. The information is needed to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. We as the operator do not receive any information about (bank) account or credit card, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data is transmitted by the payment service providers to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. In this regard, we refer to the terms and conditions and data protection notices of the payment service providers.
For payment transactions, the terms and conditions and privacy policy of the respective payment service providers apply, which can be accessed within the respective website or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information and other data subject rights.
Send newsletter – Mailchimp
The newsletter is sent via the dispatch service provider ‘MailChimp’, a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the shipping service provider here. Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield agreement and thus offers a guarantee of compliance with the European level of data protection (PrivacyShield). The use of the shipping service provider is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and an order processing agreement pursuant to Art. 28 para. 3 P. 1 DSGVO.
The dispatch service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, for the optimization or improvement of its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletters or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.
Audio and video conferencing
We use audio and video conferencing services to communicate with our users and others. In particular, we can use it to conduct audio and video conferences, virtual meetings, and training such as webinars.
We only use services for which an adequate level of data protection is guaranteed. In addition to this privacy policy, the terms and conditions of the services used, such as terms of use or privacy statements, also apply.
In particular, we use Zoom, a service of the American Zoom Video Communications Inc. Zoom also grants users in Switzerland the rights under the European General Data Protection Regulation (GDPR). Further information on the nature, scope and purpose of data processing can be found in the Privacy Policy and on the page “”Legal Provisions and Data Protection”” of Zoom respectively.
Online Shop / Webshop
We process the data of our customers in accordance with the data protection regulations of the federal government (Data Protection Act, DSG) and the EU-DSGVO within the framework of the order processes in our online store to enable them to select and order the selected products and services as well as their payment and delivery or processing.
The processed data includes master data (inventory data), communication data, contract data, payment data and the data subjects include our customers, prospective customers and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer service. In this context, we use session cookies, e.g. to store the contents of the shopping cart, and permanent cookies, e.g. to store the login status.
The processing is based on Art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) DSGVO. In this context, the data marked as required are necessary for the establishment and fulfillment of the contract. We disclose the data to third parties only in the context of delivery, payment or in the context of legal permissions and obligations. The data is only processed in third countries if this is necessary for the fulfillment of the contract (e.g. at the request of the customer for delivery or payment).
Users can optionally create a user account where they can view their orders in particular. During the registration process, users are provided with the required mandatory information. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data relating to the user account will be deleted, provided that their retention is required for reasons of commercial or tax law. Art. 6 par. 1 lit. c GDPR. Information in the customer account is retained until its deletion with subsequent archiving in the event of a legal obligation. It is the responsibility of the users to save their data in case of termination before the end of the contract.
Within the scope of registration and new registration as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in the protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.
The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of keeping the data is reviewed at irregular intervals. In the case of legal archiving obligations, deletion takes place after their expiry.
Data transfer to the USA
Among other things, tools from companies based in the USA are integrated on our website. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country in the sense of EU data protection law. U.S. companies are obliged to hand over personal data to security authorities without you, the data subject, being able to take legal action against them. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing operations.
Changes
We may change this Privacy Policy at any time without prior notice. The current version published on our website shall apply. To the extent that the Privacy Policy is part of an agreement with you, if we update it, we will notify you of the change by email or other appropriate means.
Copyrights
The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the named rights holders. For the reproduction of all files, the written consent of the copyright holders must be obtained in advance.
Anyone who commits copyright infringement without the consent of the respective copyright holder may be liable to prosecution and, under certain circumstances, to claims for damages.
Disclaimer
All information on our website has been carefully checked. We make every effort to ensure that the information we provide is current, accurate and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot guarantee the completeness, correctness and up-to-dateness of the information, including journalistic and editorial information. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website. Use of or access to this website is at the visitor’s own risk. The publisher, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and consequently do not assume any liability for such damages.
The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked pages are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or that may offend common decency.
Source: BrainBox Solutions
Status of the privacy policy: 8.6.2023
